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FAQ

  • WHEN WILL MY ORDER BE SHIPPED?
    Orders are packed and shipped Monday-Friday only. Most orders are processed and shipped within 3-5 business days, however, during periods of high demand such as sales and collection releases please allow up to 5-10 business days for your package to be processed and shipped. For International shipping please allow 7-21 business days. Orders placed on the weekend and holidays are processed on the next business day. If we are unable to process your order due to inaccurate shipping/payment information, your order processing may be delayed an additional 2 business days. Out of stock items may take an additional 5 business days to process and ship.
  • EXCHANGES/REFUNDS?
    Return or exchange any unworn, unwashed or defective merchandise by mail. Returns must be made within 30 days of the order shipment date to be issued a full refund to the original form of payment. All books and items bought with a discount code are non-refundable. *Original shipping charges are not refundable. You are responsible for return shipping charges.
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